Contactless FM
Value-Based Cleaning™ connects verified service, real occupancy, and AI-powered quality inspections—so every cleaning action is visible, accountable, and aligned with the needs of the building.
What is Value-Based Cleaning™?
Traditional vs. Value-Based
Both models clean the same building. The difference is what each one can prove about the work, and what the client receives as evidence.
| Compare | Traditional scheduled cleaning | Value-Based Cleaning™ |
|---|---|---|
| What decides the work | A fixed calendar and a task list, written before the week starts. | Measured occupancy and real demand, read from the building itself. |
| Where labor goes | Every space on the same cycle, whether it was used or not. | High-use spaces more often and low-use spaces less, based on actual traffic. |
| How delivery is proven | Paper logs, self-reporting, and spot checks after the fact. | Hands-free Proof of Presence: who was present, in which service zone, on arrival, departure, and duration. |
| How quality is judged | Subjective walkthroughs and occupant complaints. | Repeatable digital inspections that score the finished result. |
| What the client receives | A summary of hours billed against the contract. | Evidence of service delivered, exceptions raised, and quality measured. |
| How cost is managed | By reducing hours, which reduces service. | By removing wasted effort, which protects both service and margin. |
The comparison describes an operating model, not any specific contract. Savings figures elsewhere on this site come from the ROI calculator and are modeled examples.
One connected system
Contactless FM connects service delivery, building demand, and quality control so managers can move from assumptions to evidence.
Hands-free verification confirms that the right person reached the right location and documents service without relying on phones, paper logs, or manual check-ins.
Live and historical usage data reveals where cleaning is needed most, helping teams respond to actual building demand instead of treating every space the same.
Consistent digital inspections capture quality, identify recurring problems, and turn observations into actions that improve performance over time.
Verified, not assumed
This example month scores a live site across four measurable pillars—how much of the building was serviced, how often each fixture met the visit standard, whether visits met the minimum time, and how steady service was day to day.
The closed loop
Every service event becomes part of a measurable workflow—not an isolated task.
Occupancy and service data identify where attention is needed.
The appropriate person receives a clear, actionable service request.
Proof of Presence documents that the assigned service occurred.
AI-supported inspections confirm quality and drive improvement.
Occupancy-Driven Cleaning
Footfall counters measure real occupancy—how often a space is used, by how many people, and when. Instead of cleaning and servicing on a fixed schedule, teams deploy based on actual need: high-traffic areas get more frequent attention, low-use areas aren't over-serviced, and every visit is logged automatically. The result is lower operational waste, better compliance, and a defensible record of every service event.
Value for both sides of the contract
For Building Service Contractors
Give cleaners an effortless way to prove their work while giving managers the visibility to deploy labor more effectively, improve consistency, and differentiate the contract.
For Building Owners
Know that contracted services are being delivered, focus resources on the spaces people actually use, and replace subjective impressions with measurable performance.
Value-Based Cleaning is a facility management approach that shifts cleaning from scheduled tasks and labor hours to verified outcomes. It connects Proof of Presence, occupancy-driven cleaning, and quality inspections so service can be matched to actual building demand and measured objectively.
Occupancy data identifies where service is needed, Proof of Presence verifies that service occurred, and AI-assisted inspections help measure the final quality. Together they create a closed loop from cleaning need to verified outcome.
Building service contractors can use verified service and occupancy data to improve productive capacity, strengthen compliance, reduce wasted effort, document performance, and differentiate contracts on measurable value rather than labor hours alone.
Building owners gain objective visibility into whether contracted cleaning was delivered, where building demand is highest, how consistently service standards are met, and where cleaning resources can be used more effectively.
Use the Contactless FM ROI Calculator to model productivity gains, cost savings, and the financial impact of better cleaning performance.
Anonymous deployment stories
Results are reported by the technology provider or project team; see each story for context and limitations.
Equipment-use monitoring revealed opportunities to improve utilization and spending accountability.
Read the anonymous case study →A commercial property used contactless service monitoring to identify cleaning-delivery gaps and improve measured compliance.
Read the anonymous case study →