Healthcare FAQ
Common questions from healthcare and EVS teams.
How can EVS teams document that cleaning was performed?
Hands-free Proof of Presence registers when an EVS worker enters and leaves a service zone and how long they were there, so environmental cleaning is documented automatically as it happens rather than reconstructed afterward.
What is the difference between Proof of Service and Proof of Quality?
Proof of Service confirms that the required area was visited and serviced. Proof of Quality is the separate inspection result that shows whether the finished work met the standard. Both matter, and they answer different questions.
Does EVS staff need to scan codes or use a phone?
No. The core workflow is hands-free. Staff carry a credential and continue working as normal, with presence in each service zone registered automatically. This removes the missed check-ins and workflow friction of manual scanning.
How does occupancy data apply in a healthcare setting?
Occupancy and traffic information helps prioritize where cleaning attention is needed, such as high-turnover patient areas and public restrooms, so environmental service responds to actual use rather than a fixed schedule alone.
Does this replace our existing EVS documentation system?
No. Contactless FM sits alongside the systems already in use, adding service verification and quality evidence. Integration requirements are reviewed during scoping for the specific systems involved.
How does this support infection prevention and compliance?
Consistent, auditable records of what was cleaned, when, and by whom give infection prevention teams a defensible picture of environmental service. Inspection results then show where additional attention is required.