Contactless FM · Proof of Presence
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Prove the Work Without Asking People to Prove It.

Proof of Presence automatically verifies that the right person reached the required location and captures when service started, when it ended, and how long the person was present—without QR codes, phones, paper logs, or manual check-ins.

65% → 92%Illustrative service-compliance improvementROI executive example
+27 ptsCompliance improvement in the example analysisROI executive example
16,141 hrs/yrLabor capacity recovered in the example analysisEquivalent to 11% labor efficiency
$474,677Modeled Proof of Presence & service-compliance opportunityExample BSC engagement
How it works

Hands-free verification from the service zone to the dashboard.

The employee works normally. The environment detects the service event, Contactless FM records it, and managers receive usable proof and exceptions instead of another manual task.

How Proof of Presence worksA cleaner wearing a hands-free tag enters a beacon-enabled service zone. The system detects presence and duration, sends the event to Contactless FM, compares the event with required service, and produces verified service and compliance reporting.1. Cleaner entersHands-free tag or smartcredential stays with worker2. Zone detectsBeacon confirms arrival,departure and duration3. Contactless FMRecords & comparesservice to requirementVerified service record• Who was present• Where service occurred• Arrival, departure & duration• Missed-service exceptions• Compliance reporting4. Proof, automaticallyNo QR scan. No manual check-in.

Conceptual system diagram. Exact hardware, communications path, and deployment configuration vary by facility.

From beacon to compliance score
Step 1: Bluetooth Beacons are strategically placed around a facility.
1

Bluetooth Beacons are strategically placed around a facility.

Step 2: Staff & Equipment perform their duties. Data is collected hands-free.
2

Staff & Equipment perform their duties. Data is collected hands-free.

Step 3: Staff pass a Wi-Fi Gateway and data is automatically sent to the cloud.
3

Staff pass a Wi-Fi Gateway and data is automatically sent to the cloud.

Step 4: Performance data is compared to requirements, delivering a compliance score.
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Performance data is compared to requirements, delivering a compliance score.

What Proof of Presence captures

Turn invisible service activity into operational evidence.

01

Presence & Duration

Automatically document that an employee entered a designated service area and how long the service visit lasted.

  • Arrival and departure
  • Time in area
  • Location validation
02

Compliance & Exceptions

Compare actual activity to required service and bring missed work or timing issues to a manager's attention.

  • Missed-service alerts
  • Required-vs-actual reporting
  • Audit-ready service records
03

Proof of Service

Give owners, clients, and service teams a shared evidence base for contract performance and customer conversations.

  • Defensible client reporting
  • Fewer manual verification tasks
  • Data for continuous improvement
Cleaning duration, verified

Not every visit is a clean.

Proof of Presence tells you exactly what was done and for how long. By measuring actual time-in-area against what each space requires, it surfaces the zones being skipped and the ones being over-serviced—so labor goes where the work is, not where the schedule assumes it is.

Bar chart of average cleaning time by area type against a 2-minute reference line, from toilets to entry/exit to stairwells

Proof of Presence doesn't just confirm a visit happened—it measures how long it lasted, turning dwell time into a direct signal of clean quality.

The connected facility

One beacon network. Every person and asset, tracked in context.

Across conference rooms, IT closets, restrooms, and open offices, the same beacon infrastructure detects staff, cleaners, and equipment—turning ordinary movement through the building into a verified record of who was where, when, and for how long.

Isometric office floor plan showing Proof of Presence beacon tracking of personnel and assets across conference room, IT room, restroom, and open office

How Proof of Presence maps to the real facility. Wall-mounted beacons create detection zones around service areas; staff and cleaners carry hands-free Advantage tags that emit pulse rings as they move through the building. A handheld USB reader pairs tags at the point of service, a gateway routes events to Contactless FM, and the laptop dashboard surfaces presence, duration, and exceptions across every zone—so verified service replaces assumption in the conference room, the IT room, the restroom, and the open office alike.

Presence, verified floor by floor

Coverage gaps become visible immediately.

Example monthly performance data: verified cleans per fixture per day, measured against a 4-visit-per-day standard. Underperforming floors—invisible on a paper log—stand out at a glance.

BasementF1F2F3F4F5F6F7F8F9036912Cleans / fixture / day4/day standard

Illustrative example from a monthly Proof of Presence performance report.

The business case

One technology. Two value stories.

OwnersVisibilityKnow if contracted work was delivered before complaints become the reporting system.
OwnersAccountabilityConnect service evidence with complaints, quality, and contract management.
BSCsComplianceMake verified service measurable and focus managers on exceptions.
BSCsMarginRecover capacity by reducing manual verification, avoidable work, and service ambiguity.

See it in action

A real monthly janitorial contractor performance report.

See exactly what Value-Based Cleaning™ reporting looks like—site grade, verified coverage, and floor-by-floor performance from a live building.

View Sample Report →
Proof of Presence FAQ

Common questions.

Does the employee need to use a phone or scan a QR code?

No. The core Proof of Presence workflow is designed to validate service presence automatically without requiring a manual phone check-in, QR scan, or paper log.

What does Proof of Presence record?

The system can create a record of the employee or credential, the service zone, arrival, departure, duration, and whether required service conditions were met.

How does this fit into Value-Based Cleaning™?

Occupancy can identify the need, Proof of Presence verifies the response, and AI Inspections can verify the final quality. Together they create the closed loop behind Value-Based Cleaning™.

Why is hands-free Proof of Presence better than QR code check-ins?

QR codes require cleaners to stop working, pull out a phone, and scan—introducing friction and creating opportunities for missed or fraudulent check-ins. Hands-free beacon verification is automatic: the worker carries a credential and the system registers their presence as they enter each service zone, with no manual step.

How does beacon verification compare to mobile phone GPS tracking?

GPS doesn't work reliably indoors, where most cleaning takes place. Beacons detect presence at the room or zone level inside buildings—exactly the granularity service verification needs. GPS also tracks employees everywhere they go, raising privacy concerns; beacons only register presence within defined service zones.

What's the advantage over RFID patrol wands or NFC tap points?

RFID wands and NFC tags require a deliberate physical tap at each checkpoint. If a worker is rushed, forgets, or skips a tap, the record is lost. Beacon-based Proof of Presence is fully passive—workers simply carry a credential and the system detects their arrival and departure automatically.

Why not just use paper sign-in sheets or manual logs?

Paper logs are only as reliable as the person filling them out and can't be verified in real time. They're easy to backfill, lose, or misrepresent. Hands-free Proof of Presence creates an automatic, time-stamped digital record that can't be gamed—giving building owners and BSCs defensible evidence of service delivery.

Replace assumptions with proof.

See how hands-free service verification can fit into one facility, one contract, or an enterprise cleaning program.

Schedule a Demo →